Privacy Policy

PRIVACY POLICY 

Chachiji’s Homemade Cuisine 

Effective Date: April 23, 2026 

At Chachiji’s Homemade Cuisine, we are committed to protecting the privacy and security of our customers, website visitors, and employees. This Privacy Policy outlines how we collect, use, and safeguard your personal information in the context of our artisan pickle (Achar) and Mithila Makhana business. 

1. Information We Collect 

We collect information to provide better services and ensure a seamless experience. This includes: 

• Customer Data: Name, shipping address, contact number, and email for order fulfillment. 
• Transaction Data: Details about payments and products purchased (we do not store full credit card details; these are handled by secure payment gateways).  
• Employee Data: Identification, contact details, and payroll information necessary for employment and safety compliance.

2. How We Use Your Information
   Your data is used solely for the following purposes: 

• Processing and delivering your orders of Achar and Makhana.
• Communicating updates regarding your order or brand news (with consent).
• Internal record keeping and tax compliance.
• Ensuring the safety and operational efficiency of our production facility.
   

3. Safeguarding the Company & Intellectual Property 

• Proprietary Recipes & Processes: Our hand-blended spice ratios and traditional fermentation techniques for Achar are trade secrets. Any data related to our unique "Ground by Hand" methodology is strictly confidential. Unauthorized access or sharing of these operational details is a violation of this policy. 

4. Employee Protection & Safety 

We value the privacy of our artisans and staff. To safeguard our employees: 

• Confidentiality: Employee personal records are restricted to HR and management only. 
• Anti-Harassment: Customer data must never be used by employees for personal reasons. Conversely, customer interactions must remain professional to protect our staff from any form of harassment. 
• Safety Data: We maintain health and safety logs to ensure a hygienic environment for food production, handled with strict confidentiality. 

5. Data Security 

• We implement robust security measures to protect against unauthorized access, alteration, or destruction of data. This includes encrypted digital storage and restricted physical access to our production and grinding units. 

6. Your Rights 

• You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at our official email address. 

Note: We never sell, trade, or rent your personal identification information to third parties for marketing purposes. 

7. Changes to This Policy 

We may update this policy periodically to reflect changes in our practices or for legal reasons. We encourage you to review this page frequently. 

© 2026 Chachiji’s Homemade Cuisine. All Rights Reserved. Crafted by Heart, Ground by Hand.